FAQ
Do you have a question? We may have answered it already!
For any general information on the company, the services, the online booking process, the payment methods or any other technical problems, please visit the Frequently Asked Questions
Online Helpdesk
Are you looking for more specific information? Do you have a specific question regarding your online tickets?
For any information or concern regarding your booking, please contact us through your personal area, using the “new request” system. Our customer service team will get back to you within 48h.
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Terravision Helpdesk – Contact information – Emergency only
Via Archimede 164
00197 – Roma, Italia
Tel: +39 06.97.61.06.32 | Monday to Saturday from 9.00 am to 6.00 pm
Phone number – other locations
Stansted:+44 1279662931 | Luton:+44 1582395182 | Liverpool:+44 1519071132 |Termini:+39 06 97843383
Pisa:+39 050 26080 | Trapani: +39 346 7202793.
You Smile, We Smile: Your feedback matters!
Terravision always strives to provide the best service possible. However, if despite all our efforts you have any issue using our services, please contact us at claims@terravision.eu
Our customer service team will get back to you within 15 days.
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