Bus Malpensa Airport – Milan

Please choose a transfer so as to arrive at the airport at least 2 hours prior to your scheduled departure to allow time for check-in and all formalities related to the flight.

Yes, you can change your travel date and/or time. You can do it yourself by logging into your account or by contacting our Customer Service. If you need any help, please contact us through the “new request” form in your log-in area.

Your tickets are valid for all departures during the booked date - you can board either an earlier or a later ride but, in both cases, the seats will be subject to availability as priority boarding is only guaranteed on the booked ride. The tickets are valid for 12 months from the purchase date – if, for any reason, you did not use your ticket, please contact our Customer Service Team so that they can set up a new travel date.

The tickets are not nominative: the name on the ticket corresponds to the registered user that made the reservation and not necessarily to the passenger.

You can modify the route direction yourself in your Terravision account or by contacting our Customer Service Team. Please note that the route direction on the ticket must be correct otherwise the ticket will not be valid.

It is not compulsory to print your tickets, we do accept e-tickets on both smartphones and tablets. Go directly to the bus stop and show your tickets (either printed or in digital format) to our staff before boarding the bus.

Please be at the bus stop 15 minutes before your scheduled departure and do not leave your luggage unattended while waiting for the bus.

There are no limits to the number and/or weight of the luggage items you can carry (always if there is enough space available). For the sports and music equipment, please check our Terms and Conditions or contact our Customer Service Team.

If you book a transfer for a group of 10 people or more, please contact our Customer Service directly after you have completed the booking process. They will inform the staff at the bus stop so that the group can travel on the same bus and have a smooth ride. Thank you!

Please click here to view our Terms and Conditions

Each owner of the Terravision account is automatically enrolled in the Loyalty Program and collects points with his/her purchases. The collected points can be redeemed directly in the customer’s account: the system will generate a discount code valid for all services available on the Terravision website (both airport transfer and city tours).

If you experienced any difficulties when making your reservation, please contact our Customer Service Team by e-mail (customerservices@terravision.eu) or via a private message on our facebook page.

Please take a Terravision bus at the Bergamo Airport to reach the Milan Central Station. Once at the Milan Railway Station, please take Metro Line 3 and get off at Duomo M3 metro stop. Duomo Milan is located by walking a few meters from the station.

To get from Bergamo Airport to Malpensa Airport: once at Bergamo Airport, board a Terravision bus directed to Milan Central Station. Once there, take the first available Terravision bus to Malpensa Airport. Please note that it will be necessary to purchase your tickets for both services separately.