FAQ Terravision

FREQUENTLY ASKED QUESTIONS

Our answers to the most frequently asked questions on airport – city centre shuttle

Company Information
Where is Terravision present with low-cost airport shuttle services?
Can you tell me about all the services offered by Terravision in Europe?
Who are Terravision’s partners?

Information on our bus services
Where do i catch Terravision coaches from and how will i recognise one?
What happens if the coach i am booked on is full or if i miss my coach?
I lost something on the coach, how can i get it back?
Where can i buy Terravision tickets from?

Information on online booking
How can I make an online booking?
What should I do once I have booked my ticket online?
Can I change my ticket once I have paid for it?

Information on the payment method/system
How can I pay for my Terravision tickets?
I need more information about the online payment system
What do I need to do if I cannot book due to problems with the payment system?

Technical problems
What are the minimum requirements to surf www.terravision.eu and to buy on-line?
What should I do if I do not receive the online booking confirmation by email?
What should I do if my booking has not been successful or if there have been any errors?