FAQ
FREQUENTLY ASKED QUESTIONS:
our answers to the most frequently asked questions on airport – city centre shuttles
Company Information
01. WHERE IS TERRAVISION PRESENT WITH LOW-COST AIRPORT SHUTTLE SERVICES?
02. CAN YOU TELL ME ABOUT ALL THE SERVICES OFFERED BY TERRAVISION IN EUROPE?
03. WHO ARE TERRAVISION’S PARTNERS?
information on our bus services
01.WHERE DO I CATCH TERRAVISION COACHES FROM AND HOW WILL I RECOGNISE ONE?
02.WHAT HAPPENS IF THE COACH I AM BOOKED ON IS FULL OR IF I MISS MY COACH?
03.I LOST SOMETHING ON THE COACH, HOW CAN I GET IT BACK?
04.WHERE CAN I BUY TERRAVISION TICKETS FROM?
Information on on-line booking
01. HOW CAN I MAKE AN ON-LINE BOOKING?
02. WHAT SHOULD I DO ONCE I HAVE BOOKED MY TICKET ON-LINE?
03. CAN I CHANGE MY TICKET ONCE I HAVE PAID FOR IT?
Information on the payment method/system
01. HOW CAN I PAY FOR MY TERRAVISION TICKETS?
02. I NEED MORE INFORMATION ABOUT THE ONLINE PAYMENT SYSTEM
03. WHAT DO I NEED TO DO IF I CANNOT BOOK DUE TO PROBLEMS WITH THE PAYMENT SYSTEM?
Technical problems
01.WHAT ARE THE MINIMUM REQUIREMENTS TO SURF WWW.TERRAVISION.EU AND TO BUY ON-LINE?
02.WHAT SHOULD I DO IF I DO NOT RECEIVE THE ON-LINE BOOKING CONFIRMATION BY E-MAIL?
03.WHAT SHOULD I DO IF MY BOOKING HAS NOT BEEN SUCCESSFUL OR IF THERE HAVE BEEN ANY ERRORS?
