Please choose a transfer so as to arrive at the airport at least 2 hours prior to your scheduled departure to allow time for check-in and all formalities related to the flight.

The tickets are not nominative: the name on the ticket corresponds to the registered user that made the reservation and not necessarily to the passenger.

Please be at the bus stop 15 minutes before your scheduled departure and do not leave your luggage unattended while waiting for the bus.

Each owner of the Terravision account is automatically enrolled in the Loyalty Program and collects points with his/her purchases. The collected points can be redeemed directly in the customer’s account: the system will generate a discount code valid for all services available on the Terravision website (both airport transfer and city tours).

If you experienced any difficulties when making your reservation, please contact our Customer Service Team by e-mail (customerservices@terravision.eu) or via a private message on our facebook page.